You can add your email address to Mac Mail, which comes as part of Mac OS on Laptops and Desktops using the following instructions.
- Go to Mail > Preferences and choose 'Accounts' (note: this is different from Mail > Accounts)
- Click on the + button at the bottom left to add an account, which should bring up a window saying 'Choose a Mail account provider'
- Choose 'Other Mail Account' at the bottom and click continue
- On the next window, your name might be pre-filled, change this if appropriate (eg. to your charity/company name rather than personal name), fill in the email address in full and password you set and click 'Sign in'
- It will be unlikely that Mac Mail will detect the settings so you'll then see an expanded window asking for more details, which are:
- Email address and username should be the same (type over 'Automatic' with the full email)
- Account Type: IMAP
- Incoming Mailserver: imap.stackmail.com
- Outgoing Mailserver: smtp.stackmail.com
- It may take a while to verify and/or not verify but allow you to click 'Next'.
- Choose whether you want the account to also have 'Notes' (which can synchronise across devices) or just Mail and click Next. Note: if 'Next' keeps coming up just click 'Cancel' as the account should still have been setup in Mail.
Trouble-shooting
- Sometimes Mac Mail won't save the username, so you'll need to go into Mail > Preferences > Accounts, click the account and choose 'Server Settings' Then enter the appropriate email address in the username and as you do this a 'Save' buttom might show up at the bottom right. Click save.
- If you can't send email, this might be that the outgoing server settings weren't saved, which can be found under Mail > Preferences > Accounts, click on the account and choose 'Server Settings'. You should be able to see the outgoing server under the dropdown, otherwise you may need to re-add it as above.
